ADULT GUIDANCE WORKER


Job Description

Adult guidance workers help clients clarify options about their future by offering information, advice and guidance (IAG) on education, training and work opportunities. They frequently work with people at times of transition brought about by factors such as redundancy, health issues, or a desire or need to change career.

Work may focus on hard to reach or marginalised groups including unemployed or disabled people, and people with few educational qualifications.

Whatever the setting, whether as part of a team in a large organisation or as a sole operator in a voluntary group, an adult guidance worker focuses on enabling clients to move forward in their personal development, education and professional training.

Due to changes in government strategies and funding, much guidance work has been re-focused to supply in schools and colleges. Some organisations still work closely with government departments to offer services to adults from under-represented socio-economic groups, adults with health and social needs, unemployed people, and adults with learning difficulties. This sector is subject to frequent change, becoming more target driven, and is expected to undergo further policy changes in the near future.


Job Duties/Responsibilities

  • providing clients with information and advice in person, via email or telephone on the options open to them;
  • managing a caseload, which is often comprised of a particular client group;
  • using short drop-in interviews, an extended interview or a series of face-to-face interviews requiring a high level of counselling skills to help clients interpret information and choose the most appropriate course of action;
  • developing and maintaining a network of contacts with other providers of IAG, joining relevant professional associations where possible;
  • undertaking administrative tasks, such as setting up and maintaining client records, conducting audits, recording statistical data and producing management reports;
  • working towards and maintaining accreditation with quality frameworks such as MATRIX or Investors in People;
  • designing and delivering group sessions aimed at building employability skills;
  • using a variety of assessment tools, such as ability or personality tests, computer-based interest guides or skills inventories and diagnostic tools, to help clients identify, clarify and assess their needs;
  • building up and maintaining knowledge of information resources on education, training and work in order to signpost clients to the information they need;
  • organising local jobs fairs and maintaining job boards;
  • undertaking outreach work, such as visiting community groups to talk about learning opportunities;
  • planning and coordinating or attending events and fairs to market opportunities to prospective students;
  • securing, carrying out and monitoring contracts;
  • meeting targets and reporting to funders - some contracts are paid on outcome rather than the activities delivered;
  • bidding for additional funding and projects, followed by writing contracts and reports;
  • collecting, updating and producing information on local opportunities or in a particular employment sector;
  • offering a range of other support to clients, such as supported use of ICT facilities, to enable them to identify and take up opportunities;
  • referring clients to other agencies, such as government agencies, learning and training providers or specialist organisations, and advocating on their behalf where necessary;
  • liaising closely with welfare, finance and careers services;
  • working with local further and higher education institutions on initiatives designed to widen participation, such as 'taster' or funded courses.

 
CONTACT

08141868880

1 Trans-Amadi Road, Port Harcourt.