Job Description

IT trainers design and deliver training programmes in information and communications technology (ICT). In addition to their training skills, they are experts in one of two areas:

  • IT professional skills - covering technical training such as in C#; process skills like project management; applications, for example SAP; and the various IT specialisations, including firewalls and anti-virus packages;
  • user skills - desktop applications such as MS Office, internet browsers and company-specific applications.

IT trainers are also responsible for the application of learning technologies to transfer skills, in both IT and non-IT subjects. These include virtual labs, enterprise content management, performance management tools, social networking and e-assessment.

Trainers will develop expertise within their specialist areas, although those focused on the use of learning technologies could cover any content.

Job Duties/Responsibilities

  • evaluating the effectiveness of training programmes and learning outcomes;
  • liaising with partners (e.g. external course providers, employers, examining bodies) to fulfil the skills needs of an organisation;
  • developing an appropriate mix of formal and informal development activities;
  • designing course materials and other documents such as handouts, manuals and exercises;
  • preparing the learning environment and resources, including setting up IT equipment where appropriate;
  • delivering training programmes in both a formal (e.g. a classroom) or informal (e.g. floor-walking) setting;
  • supporting and coaching learners using learning technologies to deliver skills;
  • carrying out training needs analyses;
  • defining the skill sets needed to perform different roles;
  • carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels;
  • designing training programmes appropriate to the skills needed;
  • developing peer networks to keep abreast of current thinking;
  • ensuring the learning environment and resources support learner needs;
  • maintaining appropriate records of learner development and resource allocation.



1 Trans-Amadi Road, Port Harcourt.