A passenger transport manager plans, coordinates and manages passenger transport operations, which cover bus, train, tram, air, ship and ferry services.
The job varies depending on the nature of the transport system and the size and type of employer. Passenger transport managers, however, tend be involved in the finances and budget of the transport services, marketing and PR, strategic development and planning, and people management. They need to make sure a quality service is provided at the right price.
Job titles vary and the word 'passenger' will not necessarily appear in job advertisements. Alternative titles include transport manager, operations/operating manager, depot manager and customer services manager, depending on the focus of the role.