Records Manager

Tasks vary depending on the nature of the role. Records management may form the whole or only part of the job along with other information-related activities, such as knowledge and information management, data protection, freedom of information and information governance. However, typical work activities are likely to include:

• providing a policy framework to guide staff in the management of their records and use of the employer's records system;
• ensuring compliance with relevant legislation and regulations;
• standardising information sources throughout an organisation or group of organisations;
• managing the changeover from paper to electronic records management systems;
• storing, arranging, indexing and classifying records;
• facilitating the development of filing systems, and maintaining these to meet administrative, legal and financial requirements;
• devising and ensuring the implementation of retention and disposal schedules;
• overseeing the management of electronic and/or paper-based information;
• setting up, maintaining, reviewing and documenting records systems;
• identifying the most appropriate records management resources;
• advising on and implementing new records management policies and classification systems;
• preserving corporate memory and heritage;
• resolving problems with information management by effective use of software and other information management resources;
• enabling appropriate access to information;
• responding to internal and/or external information enquiries;
• advising on highly complex legal and regulatory issues, often involving difficult judgements in controversial areas such as the Freedom of Information Act and other national or regional legislation;
• managing and monitoring budgets and resources;
• training and supervising records staff;
• advising staff in other departments on the management of their records and information.