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IT Trainer

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IT Trainer Job Description

IT Trainers Design And Deliver Training Programmes In Information And Communications Technology (ICT). In Addition To Their Training Skills, They Are Experts In One Of Two Areas:

  • IT Professional Skills - Covering Technical Training Such As In C#; process Skills Like project Management; Applications, For Example SAP; And The Various IT Specialisations, Including firewalls And Anti-virus Packages;
  • user Skills - Desktop Applications Such As MS Office, Internet Browsers And Company-specific Applications.

IT Trainers Are Also Responsible For The Application Of Learning Technologies To Transfer Skills, In Both IT And Non-IT Subjects. These Include Virtual Labs, Enterprise Content Management, Performance Management Tools, Social Networking And E-assessment.

Trainers Will Develop Expertise Within Their Specialist Areas, Although Those Focused On The Use Of Learning Technologies Could Cover Any Content.

IT Trainer Duties/Functions/Responsibilities

  • evaluating the effectiveness of training programmes and learning outcomes;
  • liaising with partners (e.g. external course providers, employers, examining bodies) to fulfil the skills needs of an organisation;
  • developing an appropriate mix of formal and informal development activities;
  • designing course materials and other documents such as handouts, manuals and exercises;
  • preparing the learning environment and resources, including setting up IT equipment where appropriate;
  • delivering training programmes in both a formal (e.g. a classroom) or informal (e.g. floor-walking) setting;
  • supporting and coaching learners using learning technologies to deliver skills;
  • carrying out training needs analyses;
  • defining the skill sets needed to perform different roles;
  • carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels;
  • designing training programmes appropriate to the skills needed;
  • developing peer networks to keep abreast of current thinking;
  • ensuring the learning environment and resources support learner needs;
  • maintaining appropriate records of learner development and resource allocation.

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