Receptionist Is An Employee Who Greets Visitors, Customers, Or Patients, Answers The Telephone, And Makes Appointments
Receptionist Duties/Functions/Responsibilities
May collect and distribute mail and messages.
Receives callers at establishment, determines nature of business, and directs callers to destination: Obtains caller's name and arranges for appointment with person called upon.
May type memos, correspondence, reports, and other documents.
May work in office of medical practitioner or in other health care facility and be designated Outpatient Receptionist or Receptionist, Doctor's Office.
May issue visitor's pass when required.
Directs caller to destination and records name, time of call, nature of business, and person called upon.
May operate PBX telephone console to receive incoming messages.
May make future appointments and answer inquiries and other duties pertinent to type of establishment.